The Best CRM for Auto Repair Shops.
Chameleon-CRM is built specifically for auto repair and detailing shops that need Digital Vehicle Inspections (DVIs), bay scheduling, estimates, parts management, and automated follow-ups in one powerful platform.
Stop juggling paper ROs and outdated software.
Auto repair shops constantly face missed service reminders, disconnected parts ordering, messy whiteboards for bay management, and lost approvals. Chameleon-CRM digitizes your entire workflow.
Traditional Method
Calling customers for approvals, writing on whiteboards, and using disconnected accounting tools.
The Chameleon Way
Send text/email DVIs. Get instant digital approvals. Order parts, assign a bay, and get paid—all in one place.
Why We're the Best Auto Repair CRM
Everything you need to run a profitable shop, built into one seamless platform.
Bay & Tech Scheduling
Visualize your shop's workload. Drag and drop repair orders (ROs) to available bays and technicians.
Digital Vehicle Inspections
Techs can snap photos and record videos of worn parts. Send beautiful DVIs directly to the customer's phone.
Estimates & E-Signatures
Build detailed estimates with labor times and parts margins. Customers can approve and sign via SMS/Email.
Parts & Inventory Management
Track parts status for each RO. Manage your on-hand inventory, vendor orders, and core returns.
Service Reminders
Automatically text customers when it's time for an oil change, tire rotation, or state inspection.
Text-to-Pay & Invoicing
Once the vehicle is ready, send a Text-to-Pay link. Customer pays from their phone and picks up the keys.
How We Compare
Why modern auto repair shops switch to Chameleon-CRM.
| Feature | Chameleon-CRM | Legacy Auto Software |
|---|---|---|
| Digital Vehicle Inspections (DVI) | (Paid Add-on) | |
| Automated Service Reminders (SMS) | ||
| Modern Drag-and-Drop Bay Calendar | ||
| Text-to-Pay / Online Payments | (3rd Party Only) | |
| Marketing & Reputation Management | ||
| Mobile App for Techs & Advisors |
"Since switching to Chameleon-CRM, our Average Repair Order (ARO) increased by 30%. The DVIs build instant trust, and the automated SMS approvals save our service advisors hours every single day."
Frequently Asked Questions
Everything you need to know about our Auto Repair CRM.
Does Chameleon-CRM include Digital Vehicle Inspections (DVIs)?
Yes! DVIs are built right into the core platform—no extra add-ons required. Technicians can use their phones or tablets to take photos, mark fluid levels, and add notes. You can text or email the final inspection report directly to the customer for easy review and approvals.
Can I text customers estimates and get digital signatures?
Absolutely. Chameleon-CRM heavily utilizes SMS text messaging. You can text estimates to customers, they can view them on their mobile device, check off the repairs they approve, and digitally sign the repair order.
How does bay and technician scheduling work?
We offer a modern, visual drag-and-drop calendar. You can assign Repair Orders to specific technicians and bays, block off time for complex jobs, and see your entire shop's daily workload at a glance.
Does this work for auto detailing shops?
Yes! While it has robust features for mechanical repair (parts, DVIs, labor guides), many auto detailing shops use Chameleon-CRM for scheduling, online booking, taking deposits, and sending recurring reminders for annual ceramic coating maintenance.
Is there a free trial for auto shops?
Yes. We offer a 14-day free trial so you can run a few test Repair Orders, send a DVI to yourself, and see how easy it is to use before committing.
Ready to upgrade to the Best Auto CRM?
Stop losing approvals and start boosting your Average Repair Order today. Join top-performing auto repair shops running on Chameleon-CRM.